Error Debugging Guide

This document provides a breakdown of common errors encountered, categorized into Networking, Authentication, Application-Level, and Other Errors. For each error type, recommended debugging steps are provided to help you resolve issues independently. If challenges persist, we encourage you to post a question in the "Discussions" tab. Additionally, details on service limits and best practices can be found on the Service Limits and Best Practices page.

Error Categories

Category	Error Code/Type	Description	Self-Serve Debug Steps	Further Action
Networking	Timeout Error	Request timed out.	1\. Check your network connection.<br>2\. Verify server availability.<br>3\. Retry after a few minutes.	Post in "Discussions" with error details if the issue persists.
	DNS Resolution Failure	Unable to resolve host.	1\. Verify DNS settings.<br>2\. Test connectivity with tools like `ping` or `traceroute`.<br>3\. Use an alternate DNS.	Contact network administrator or post in "Discussions" if unresolved.
	Connection Refused	Server refused connection.	1\. Verify server IP and port.<br>2\. Ensure server is running and accessible.<br>3\. Check firewall rules.	Post a question if no progress is made.
Authentication	Invalid Credentials	Login failed due to incorrect credentials.	1\. Double-check username and password.<br>2\. Reset password if forgotten.<br>3\. Verify user permissions.	Reach out to support if credentials are valid but access is denied.
	Token Expired	Authentication token expired.	1\. Refresh the token.<br>2\. Check token expiration policy.<br>3\. Re-login to obtain a new token.	Post details in "Discussions" if issue persists.
	Permission Denied	Insufficient permissions for the operation.	1\. Verify user role and permissions.<br>2\. Contact an administrator for role updates.<br>3\. Review access policies.	Post a question with context if access is still denied.
Application-Level	Null Pointer Exception	Accessing null or uninitialized object.	1\. Check code or configurations for null values.<br>2\. Add appropriate null checks.<br>3\. Review error logs.	Share stack trace in "Discussions" for more insights.
	API Rate Limit Exceeded	Too many requests sent in a short time.	1\. Review API usage limits.<br>2\. Implement rate limiting or retry logic.<br>3\. Spread requests over time.	Refer to

Additional Notes

For details on service limits and best practices, refer to the Service Limits and Best Practices page.
- We encourage proactive debugging, but if you're unable to resolve an issue, don’t hesitate to reach out via the "Discussions" tab with detailed error descriptions and any relevant logs or screenshots.